Refund policy

Returns & Refunds

As coffee is a food product, we cannot accept returns of opened items unless they arrive damaged or there was an error with your order.

Unopened products may be returned within 7 days of delivery. Items must be in their original, unopened condition.

If your order arrives damaged or incorrect, please contact us at hello@chasca.co.uk or WhatsApp +44 7356 201782 and we will resolve the issue as quickly as possible.

Chasca Limited
Company Registration Number: 11973761
VAT Number: 338659654